Sony Xperia XA1 - Receiving Calls

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Receiving Calls

If you receive an incoming call when the device is in sleep mode or the screen is locked,

the phone application opens in fullscreen format. If you receive an incoming call when the

screen is active, the incoming call is displayed as a floating notification, that is, in a

minimized window that floats at the top of whatever screen is open. When such a

notification arrives, you can choose to answer the call and open the phone application

screen, or you can reject the call and stay on the current screen.

To Answer a Call When the Screen is Inactive

When a call comes in, drag to the right.

To Answer an Incoming Call When the Screen is Active

When a call comes in, in the heads-up notification that appears at the top of the

screen, tap

ANSWER.

Instead of answering the call, you can go to the main phone application screen by tapping the

heads-up notification window. Using this method, you get more options to manage the call.

For example, you can decide to reject the call with a message.

To Reject a Call When the Screen Is Inactive

When a call comes in, drag to the left.

To Reject a Call When the Screen is Active

When a call comes in, in the heads-up notification that appears at the top of the

screen, tap

DECLINE.

Instead of rejecting the call, you can go to the main phone application screen by tapping the

heads-up notification window. This way you get more options to manage the call. For

example, you can decide to reject the call with a message.

To mute the ringtone for an incoming call

When you receive the call, press the volume key.

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Rejecting a Call with a Text Message

You can reject a call with a text message, sent automatically to the caller and stored in

the Messaging conversation with the contact.
You can select from a number of predefined messages available on your device, or you

can create a new message. You can also create your own personalized message by edit

the predefined ones.

To Reject a Call with a Text Message When the Screen Is Inactive

1

When an incoming call arrives, tap

RESPONSE OPTIONS.

2

Select a predefined message or tap

Write new message.

To Reject a Call With a Text Message When the Screen is Active

1

When an incoming call arrives, tap the heads-up notification window where the

phone number or the name of the contact is displayed.

2

Tap

RESPONSE OPTIONS.

3

Select a predefined message or tap

Write new message.

To Reject a Second Call with a Text Message

1

When you hear repeated beeps during a call, tap

RESPONSE OPTIONS.

2

Select a predefined message or tap

Write new message.

To Edit the Text Message Used to Reject a Call

1

From your

Home screen, tap .

2

Find and tap

Settings > Call > Reject call with message.

3

Tap the message you want to edit, then make the necessary changes.

4

Tap

OK.